THE PROCESS
Puppy Application
To start the process of purchasing a puppy, complete the application on the Puppy Application page.
Phone Call
We will get back in touch with you regarding your application.
Pay Deposit
After hearing back from us, submit your completed Reservation Agreement Form and submit the fee.
Get Matched
Puppy selection is based on the order of reservation fees received. Puppy selection will occur on the go home day after temperament evaluations.
Reservation Fee
Reservation Fee Payment
After we have talked with you about your application, it is expected the reservation fee will be paid/sent within 24 hours. A reservation fee will hold your place on the wait list for a litter. Waiting lists will be kept on the order of deposits received.
Payment Methods
You can submit your reservation payment by cash, money order, bank draft or personal check. We do not accept credit cards.
We will let you know when we have received your reservation fee. If sending your deposit by mail, please send to: Lori Marshall 1672 Highway 92 Knoxville, Iowa 50138.
Please be sure to include the puppy reservation agreement form with your payment.
We also accept security reservation fees by paypal. Please send via the friend option to starcreekkennel@gmail.com.
Sign Agreement
You will still need to complete the reservation agreement form which can be found HERE.
NEXT STEPS
Updates
After you have completed your reservation agreement and the fee with Star Creek Kennel, we will provide you with updates as to the progress.
Vet Appointment
Take the time to line up a vet if you don’t have one. You will be required to take your puppy to your vet within 72 business hours after receiving your puppy.
Follow Facebook
Visit our facebook page and like our page so you can follow along. FOLLOW HERE
Puppy Visiting Days
Families often ask to visit our puppies and see our kennel. We schedule a visit day for families that have placed a deposit on a litter. We have been advised by our vet that the general public should not be allowed inside our kennel. This is part of our bio-security system to limit exposure of potentially fatal viruses and bacteria to our dogs and puppies. Good Biosecurity often prevents common diseases like parvovirus. We hope you understand why we must have this limited visitor’s policy. After all, this policy is in place to protect YOUR future puppy too.
Final Payment
If you want, you can pay the total balance due prior to the date you are to pick up your puppy. All balances due for your puppy must be paid in full before your puppy is able to go to your home. We accept final payments by cash, money order or cashiers check. We do not accept personal checks or credit cards. Please remember the total balance due is the price for your puppy PLUS 7% Iowa State sales tax for any puppy purchased in Iowa. .